Bangladeshi Firms Embrace Agentic AI Beyond Chatbots

Bangladeshi companies are moving beyond chatbots and exploring agentic AI. This new type of AI can carry out complex tasks with limited human involvement. What's interesting is that agentic AI doesn't just generate responses. It can also plan, make decisions, and execute actions across different software applications. This allows it to work towards a defined objective. For example, instead of just recommending flights, an agentic AI system could search, compare fares, book, and send confirmation. A small but growing number of Bangladeshi companies are developing products with this technology. One example is FastCom AI, which manages customer interactions from start to finish. The company says its platform helps businesses answer inquiries, process requests, and continue conversations across multiple channels. The bottom line is that agentic AI could automate many routine tasks, potentially changing how businesses operate.