Botsitting: The New Age of Agentic AI & Future of Work

Botsitting is the practice of monitoring and managing artificial intelligence systems. It involves providing oversight to ensure bots perform tasks correctly, safely, and efficiently. Bots can handle many functions, from answering questions to analyzing data. However, even advanced bots can make mistakes or encounter unexpected situations. A botsitter identifies problems, adjusts settings, and steps in when human decisions are needed. In business, this might mean supervising customer service chatbots or automated marketing tools. For individuals, it could involve monitoring personal AI assistants or smart home devices. The rise of generative AI has increased this need, as AI systems create content that requires human review to prevent errors and ensure alignment with goals. Botsitting combines technical knowledge, critical thinking, and responsible AI management. This skill is becoming important as technology develops, highlighting the essential human supervision needed for automated systems to be useful and trustworthy.