CATS Eyes AI for Security After Knife Incident on Train

Charlotte Area Transit System officials are exploring artificial intelligence to enhance security. This consideration follows an incident where a man threatened riders with a knife on a Blue Line train. A video shows the man waving a knife after a verbal altercation between passengers. No one was injured, and the man exited the train on his own. Interim CEO Brent Cagle says no one reported the incident to CATS or CMPD at the time. CATS is collaborating with local colleges to research AI solutions that could identify suspicious activities and alert authorities. However, some riders express skepticism about AI replacing human security. They prefer the physical presence of personnel. The recent CATS budget includes a $10 million investment for security, which covers off-duty CMPD officers and expanded fare enforcement. Officials note that security cannot be everywhere at all times, making technology an attractive option. Some riders also suggest better pay to recruit more physical security staff. This move by CATS highlights a growing trend of transit systems looking to technology to address safety concerns.