Celonis & Microsoft: AI Agent Oversight Enhanced

Process mining leader Celonis is partnering with Microsoft to enhance AI agent oversight. This collaboration brings Celonis's process intelligence directly into Microsoft's Copilot for Microsoft 365. The goal is to give businesses better visibility and control over how AI agents operate. Companies will now be able to see the real-world impact of AI decisions and actions on their business processes. For example, if an AI agent is automating customer service, Celonis will show how efficient that automation truly is, identifying bottlenecks or errors. This integration aims to ensure AI agents are not just working, but working effectively and in alignment with business goals. The bottom line: this partnership helps businesses trust and optimize their AI investments.