ChatGPT Alerts Trusted Contact: New Safety Feature

ChatGPT can now alert a trusted contact if it believes a user is in danger. OpenAI has introduced this new feature, allowing adult users to select a friend, relative, or caregiver. Here's how it works: If ChatGPT detects conversations suggesting a user might be in crisis or at risk of harming themselves, the system may notify the chosen trusted person. This notification encourages the contact to check on the user and offer support. The alert can come via email, text message, or an app notification if the contact also uses ChatGPT. The feature, called "Trusted Contact," is optional and can be activated through ChatGPT settings. The selected contact must agree to the role within one week. OpenAI says this aims to provide an additional layer of support, not to replace professional mental health care. This development reflects how more users are turning to AI for emotional moments or personal stress, beyond just work or everyday questions. This feature could offer a new way for people to receive support during difficult times.