ChatGPT Trusted Contact: OpenAI's New Safety Feature

OpenAI is rolling out a new feature called "ChatGPT Trusted Contact" globally. This allows users to designate one person to be notified if the system detects a serious safety concern. Here's how it works: you invite a trusted individual, like a friend or family member, through your ChatGPT settings. If ChatGPT's automated systems flag a conversation for potential self-harm risk, a team of human reviewers assesses it, aiming for completion in under one hour. If a genuine safety concern is determined, your trusted contact receives a brief notification via email, text, or in-app alert. This message encourages them to check in, but OpenAI does not share chat transcripts or conversation details. The feature is opt-in, limited to one adult contact per personal ChatGPT account. This matters because it provides an optional safety net for personal conversations within the platform.