ChatGPT Work: AI Automates Tasks for 10M+ Users

ChatGPT Work is increasingly helping people get work done, moving beyond just answering questions. OpenAI says this workplace-focused agent is now being adopted at scale. Here's the thing: ChatGPT Work and Codex together have crossed 10 million active users. This shows a shift in how people use AI, delegating routine administrative tasks instead of just using it as a search engine. What's interesting is that OpenAI positions ChatGPT Work as a digital chief of staff. It can work across connected workplace applications and files to gather information and prepare outputs like presentations, reports, and summaries. For example, users can instruct ChatGPT Work to review emails, calendars, and Slack conversations to create a prioritized daily plan. It identifies urgent requests and pending decisions, but the AI only prepares recommendations; users retain control. The same approach can extend to many workplace scenarios. ChatGPT Work can consolidate discussions into project status updates or analyze large spreadsheets and generate summaries. Employees returning from leave can get catch-up briefings. The bottom line is that users remain in control. Access to services is optional, progress can be reviewed, and the AI cannot send messages or make changes without approval. This could change how professionals manage their daily tasks.