ChatGPT's Trusted Contact: Emergency Safety Feature

ChatGPT has launched a new safety feature called Trusted Contact. This allows users to nominate someone they trust to be alerted during serious emotional crises. The feature is available for personal ChatGPT accounts and is designed to help users connect with real-life support. Here's how it works: If automated systems and trained reviewers detect a serious safety concern, like discussions of self-harm, the trusted contact may be notified. For privacy, these alerts do not include chat details or transcripts. Users can add one trusted contact, such as a friend, family member, or caregiver. To set it up, go to Settings, then Trusted Contact, and add the person's name, email, and optional phone number. An invitation is sent to the contact, who must accept within one week. If they don't respond, the user is notified to choose a different contact. Users and trusted contacts can remove themselves at any time. This new feature aims to provide an important layer of real-world support during critical moments.