Experian Scales Agentic AI for Financial Services Safely

Experian is helping financial services companies scale agentic AI safely. The company launched its Agent Operating System, a new capability within its Experian Ascend Platform. This system provides a trusted layer for data, decisioning, governance, and control. What's interesting is this new product was announced at Money20/20 Europe, and ServiceNow is its first partner. Research shows nearly half of global organizations find integrating data into AI workflows difficult, and a third cite poor data lineage or siloed data as problems. However, consumer appetite for automation is growing, with 55% of consumers willing to let an AI agent make an autonomous purchase for them. This rises to 70% among 25 to 39-year-olds. Experian's General Manager of AI, Vijay Mehta, states that agentic AI will transform financial services by changing how decisions are made and how organizations operate. This new system aims to help clients automate key lending workflows like fraud checks or loan approvals in real time. This development could mean more efficient and secure financial services for everyone.