Experian & ServiceNow Partner: Scaling AI with Trusted Data

Experian and ServiceNow are partnering to bring autonomous AI agent capabilities to businesses on a large scale. This long-term global agreement integrates Experian's Ascend Platform directly into the ServiceNow AI Platform. This means AI agents can use Experian's decision-making and analytics within current business workflows. Initial uses include employee onboarding, managing third-party risks like fraud, and identity verification. The partnership aims to overcome a major hurdle for AI adoption: a lack of trusted data. Research shows data limitations are the main obstacle for eight out of ten organizations trying to scale AI beyond pilot programs. By embedding trusted intelligence, this collaboration helps clients move from AI experiments to full deployment. This could mean more efficient and secure operations across many industries.