OpenAI CEO: New ChatGPT App "A Mess" — Redesign Woes

OpenAI President Greg Brockman calls the new ChatGPT desktop app "a mess." He says the company is working towards a simpler design. Brockman acknowledged user frustration after merging ChatGPT and Codex desktop apps. He states they had hoped for a version with no tabs but chose an incremental rollout for feedback. He aims to remove the separate "Work" tab by the end of the year. What's interesting is that a basic ChatGPT model, when asked, agreed Brockman's comments were "credible." However, it then pushed back, stating the interface is "feature-dense and clearly evolving" rather than badly designed. This redesign combined ChatGPT with Codex, an AI coding assistant, and introduced a "Work" mode for complex tasks. Brockman says this strategy is working, with Codex's user base doubling from 5 million to 10 million within days of integration. This matters because it shows a bumpy but intentional path towards exposing more users to AI agents.