OpenAI Refunds Codex & ChatGPT Work Paid Users

Aug 30·0:00 listen·Source: 36 Kr

Summary

OpenAI is offering collective refunds to paid subscribers of Codex and ChatGPT Work. This comes after their Head of Codex, Tibo, announced on X that all paid users will have their usage quotas reset. What's happening is that OpenAI has completely overhauled the usage calculation mechanism for Codex. They processed thousands of user feedback submissions and found that previous quota consumption was often due to bugs. After fixing a series of issues, OpenAI estimates that the same Codex usage quota can now last 10% to 50% longer. This means the actual amount of work users can do has increased, even if the number of quota points remains the same. Some bugs were significant. For example, in some cases, a single task could consume up to 70% of a user's weekly quota due to the AI continuing to run even after a goal was completed or a tool was broken. These issues have now been fixed. The bottom line is that OpenAI is addressing past inefficiencies, aiming for a fairer and more accurate usage experience for its paid users.

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