Piedmont Global's Connexus: AI Interpretation & Language Access
Summary
Piedmont Global has launched two new platforms: CensIQ and Connexus. CensIQ is a population intelligence and language access planning platform. Connexus is an enterprise interpretation management platform. Here's the thing: these platforms link population intelligence, policy alignment, organizational planning, and service delivery. CensIQ helps organizations understand language access needs and align resources. Connexus then deploys, manages, and measures both human and AI-powered interpretation services. What's interesting is that Connexus consolidates human and AI interpretation within one delivery model. This includes Over-the-Phone, Video Remote, and Onsite Interpretation, along with a real-time Speech-to-Speech AI Interpreter. It supports over 300 languages and American Sign Language. For healthcare, Connexus is designed to be an EHR-agnostic interpretation platform with instant connectors. The bottom line: these platforms help organizations across various industries achieve compliant language access at scale, which is crucial for effective cross-cultural communication.
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