SAP Sapphire: Bridging the Enterprise AI Gap Securely

SAP Sapphire is showcasing a "new SAP" with a focus on agentic AI infrastructure, ecosystems, and tools. This comes as SAP CTO Philipp Herzig addresses the "enterprise AI gap." Herzig notes that while businesses can do phenomenal things with tools like Claude Code, customers struggle to deploy AI securely and compliantly, especially at scale. He explains that out-of-the-box enterprise AI can lead to "hallucinations," which are problematic. SAP aims to help businesses build tools with the right processes to achieve desired outcomes, leveraging its backbone for business data context. This approach spans the process layer, product level data and AI fabric, and an operational layer model. For developers, this new SAP means building agentic services within a secure and connected ecosystem, fostering innovation. This matters because it highlights how a major company is tackling the real-world challenges of integrating AI into business operations.