SAS: Human Judgment Key to Agentic AI ROI

SAS executives say that lasting AI business value comes from investing in human judgment, not just automation. They argue that as businesses move towards AI systems that take action, the true test of AI return on investment will be scaling automation without removing human oversight. What's interesting is that while automation offers short-term cost savings, SAS leaders believe long-term AI value comes from systems that enhance human context, accountability, and industry expertise. This human-centered approach is also a business necessity. Research shows organizations prioritizing trustworthy AI are 60% more likely to double their AI project ROI. The bottom line is that the strongest AI strategies use automation to scale human expertise, not eliminate it. This means human oversight should be "in the lead," especially for decisions involving risk or real consequences. This approach helps people make better decisions and innovate responsibly with AI.