ServiceNow AI: Autonomous Security & Risk at Knowledge 2026

ServiceNow is redefining its position in enterprise AI, focusing on governance and action for agents, identities, assets, and workflows. The company launched Autonomous Security and Risk, integrating Armis and Veza, and expanded its AI Control Tower. What's interesting is that Autonomous Security and Risk combines Armis's asset intelligence with Veza's identity visibility. Armis identifies what's in an environment, and Veza shows who has access, feeding this into security and risk workflows. John Aisien, a senior vice president at ServiceNow, states this makes them a security company built for the "agentic era," focusing on cyber assets, access, and decision context. He emphasizes the goal is to provide CISOs with a single view to neutralize threats and report risk effectively. The company's security and risk business recently surpassed $1 billion in annual contract value, making it a rapidly growing part of the ServiceNow AI Platform. The bottom line is ServiceNow is competing to be the central control layer for enterprise AI, connecting visibility, identity, monitoring, and execution.