ServiceTitan AI Agent: 90%+ Call Conversion, Stock Impact

ServiceTitan's AI Agent is showing major real-world success at Bill Joplin’s Air Conditioning and Heating. Over 90% of more than 1,300 inbound calls converted to booked jobs, with most handled without human agents. The customer reports higher revenue, lower operating costs, and less need for seasonal hiring directly tied to the AI Agent. This case study provides quantified evidence that ServiceTitan's AI Agent handles core workflows, not just pilots or demos. The company's stock is currently trading at $71.39, down 29.7% year to date and 31.0% over the past year. This practical evidence may influence investor sentiment as they weigh AI-driven upside against ongoing losses and insider selling.