SK Telecom: AI Agents as "Digital Employees

SK Telecom is redefining how companies use artificial intelligence by treating AI agents as "digital employees." This initiative, called AX Innovation 2.0, moves beyond using AI as just a tool. Here's the thing: each AI agent will receive an employee-style ID, a department, a defined job function, and role-based access to systems and data. The goal is to provide at least one tailored agent for every worker, including non-developers who can build their own using no-code tools. These agents can then be shared in an internal Agent Store. What's interesting is that the company plans to manage these agents through procedures similar to those for human employees, from hiring to termination. This innovative approach is set to expand to 25 SK Group companies by the end of the year, potentially involving an 80,000-employee rollout. This makes it one of the largest agentic AI deployments globally. The bottom line: this move by SK Telecom could significantly change how businesses integrate and manage AI within their workforce.