Visa Integrates Payments with ChatGPT: AI Agents Can Shop

Visa has embedded its payment network into ChatGPT. This means AI agents can now shop and complete transactions for users. AI agents can recommend products and then buy them at potentially any merchant that accepts Visa. This is different from previous attempts, which were limited to a single retailer. Users can link their Visa cards to ChatGPT for these purchases. OpenAI provides the technology for agents to interact and initiate purchases. Visa handles the payment authorization and fraud monitoring. Visa's chief product and strategy officer, Jack Forestell, gave an example where ChatGPT could find and buy wireless headphones under a specific price. This collaboration aims to make AI agents active participants in the economy, with a focus on trusted, secure, and seamless transactions. This could change how people shop online.