ChatGPT for Emotional Support: Users Vent & Reflect

People are using ChatGPT and other AI chatbots for emotional support and therapy-like conversations. Multiple studies show users see AI as "listeners" and "companions" for processing anxiety and distress. What's interesting is a Reuters-backed survey found nearly half of young Europeans, aged 11 to 25, have used AI chatbots for personal issues. Many find AI easier to talk to than traditional support systems. OpenAI CEO Sam Altman and AI researchers like Andrew Ng acknowledge this shift, though it makes some uneasy. They note these tools were not designed for emotional support. Mental health professionals warn that AI lacks clinical oversight and ethical frameworks. While AI is accessible 24/7, this does not mean it is adequate. The bottom line: While many users find AI helpful for processing thoughts, experts caution about potential negative consequences.